FAQs

1. What is Where’s 981?

Where’s 981 is a streetwear clothing brand focused on identity, culture, and self-expression. Our designs are inspired by real life, street culture, and individuality.

2. Where are your products made?

Our products are carefully designed by the Where’s 981 team and produced using quality materials through trusted manufacturing partners to ensure comfort, durability, and fit.

3. How do I choose the right size?

Each product page includes a detailed size guide. We recommend checking the measurements before ordering. If you’re between sizes, sizing up is usually a safer choice for a relaxed streetwear fit.

4. Do you ship nationwide / internationally?

Yes, we offer shipping based on your location. Shipping availability, costs, and delivery time are shown at checkout. Please visit our Shipping Policy page for more details.

5. How long does delivery take?

Orders are usually processed within 1–3 business days.
Estimated delivery time is 3–7 business days, depending on your location and shipping method.

6. Can I change or cancel my order?

If your order hasn’t been shipped yet, contact us as soon as possible. Once an order is shipped, it cannot be changed or cancelled.

7. What is your return and exchange policy?

We accept returns or exchanges for unworn, unwashed items in their original condition. Please check our Return & Exchange Policy for full details and eligibility.

9. What payment methods do you accept?

We accept secure online payments including credit/debit cards and other available local payment methods shown at checkout.

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